Privacy Policy

Last Revised February 13, 2020

At The Pampered Chef®, including its affiliates, (The Pampered Chef) (referred to as "we" or "us" or "our"), we are committed to protecting your personal information and privacy. This Privacy Policy applies to the information that we collect about you from online, offline and third party sources, including but not limited to, our official corporate website (pamperedchef.com), authorized Independent Consultant websites, the Consultant–only part of our Website (known as "Consultant's Corner"), and any personal information you provide to a Pampered Chef host or Independent Consultant that is shared with us (we collectively refer to these sources as the "Website"). We respect the privacy of our independent consultants, our customers and those who visit our web-site and this Privacy Policy is incorporated into our Terms of Use.

Our Privacy Policy explains how we collect, use and share data and the steps we take to secure the data we collect.

Please review this Privacy Policy carefully to understand how we treat the information you provide through the Website. By accessing or using this Website, you represent that you are at least 18 years old and hereby indicate your unconditional acceptance to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy). If you do not agree with its terms, please do not access or use the Website or provide information to a Pampered Chef host or Independent Consultant. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

THE INFORMATION WE COLLECT

Without limitation, any of the following information may be collected, used and/or shared: information which you may be personally identified such as name; date of birth; age; addresses; email address; gender; telephone number; job title; profession; education level; income; payment information (including credit or debit card number, expiration date and any other associated payment information); as well as other information such as order details; name of your independent consultant; communication preferences; username; password; security questions and answers; and any other information that you provide to us. If you are a consultant we may also ask for your social security number, your banking information and, if applicable, your tax identification number. Some of the above information we collect may be considered Personal Identifiable Information and other information may not.

If you do not provide a piece of the information we request, we may not be able to complete your transaction and may try to contact you.

We collect this information: (a) directly from you when you provide it to us, (b) automatically as you navigate through the site, and (c) From third parties, for example, our consultants. Information collected automatically may include but is not limited to, usage details, IP addresses, and information collected through cookies, web beacons, and other data collection technologies. If you would like more information about the cookies, web beacons, and other data collection technologies we use, please see the section below titled “Cookies, Web Beacons and Other Technologies by Advertisers.

HOW WE USE YOUR INFORMATION

We may use or share the information we collect or you provide to help us create, develop, operate, deliver and improve our products, services, content and marketing. From time to time, we may use the information to send notices, such as communications about purchases, promotional material changes to our terms, conditions and policies. We may also use the information for purposes such as auditing, data analysis, and research to improve our products, services and customer communications. Additionally, we may use the information you provide to create and verify your account profile; fulfill your order; process or fulfill the terms of a consultant agreement or your work as a consultant; provide you with information and customer service in response to your specific request or respond to any of your other inquiries; provide you with information on the Company's, third-party’s, or consultant's goods or services (either on a personalized or aggregate basis); improve the content and navigation on the Website; support and better understand consultant and consumer preferences and perform data analytics; provide offers or information relating to the Company, your business and business opportunity; enforce our Terms of Use; resolve disputes; prevent and detect fraud; and otherwise help us to comply with the law, regulation and/or legal process. Moreover, if you enter into a sweepstake, contest or similar promotion we may use the information you provide to administer those programs.

Please note that we may release the information as is reasonably necessary to comply with the law or protect our rights or the rights of others'.

HOW WE SHARE PERSONAL INFORMATION

At times, we may use or share certain information with third parties including, but not limited to, (a) our affiliates, (b) contractors, service providers and other third parties including, without limitation, a Pampered Chef host or Independent Consultant, (c) data analytics services, (d) to fulfill orders or deliver products and/or services to you or your gift recipient; (e) product ratings and reviews; (f) to conduct research and satisfaction type surveys, (g) fulfill the purpose you provided it, and (h) others for any other purpose disclosed by us when you provide the information or with your consent.

Pampered Chef is now partnering with Rallyware to deliver the online business management platform ‘Dash’ through consultant’s corner. Dash is a platform that is separate from Pampered Chef’s systems but is exclusive to Pampered Chef consultants. Pampered Chef only shares consultants’ name, consultant ID, team genealogy, and sales and earnings information with Rallyware to support Dash’s functionality. Pampered Chef believes the sharing of this information is necessary to dramatically improve the consultant experience. By accessing this Website you are also agreeing to Rallyware’s Terms of Service and Privacy Policy. For more information on Rallyware’s terms please click the links provided or contact Rallyware at privacy@rallyware.com.

 

THIRD PARTIES

At times, we may use or share certain information and data for any purpose with third parties including, but not limited to, (a) our affiliates; (b) contractors, service providers and other third parties including, without limitation, a Pampered Chef host or Independent Consultant; (c) data analytics services; (d) to fulfill orders or deliver products and/or services to you or your gift recipient; (e) product ratings and reviews; (f) to conduct research and satisfaction type surveys; (g) fulfill the purpose you provided it; and (h) others for any other purpose disclosed by us when you provide the information or with your consent.

Pampered Chef is now partnering with several third-parties which may be subject to policies in addition to this Privacy Policy.

We use Rallyware to deliver the online business management platform ‘Dash’ through consultant’s corner. Dash is a platform that is separate from Pampered Chef’s systems but is exclusive to Pampered Chef consultants. Pampered Chef only shares consultants’ name, consultant ID, team genealogy, and sales and earnings information with Rallyware to support Dash’s functionality. Pampered Chef believes the sharing of this information is necessary to dramatically improve the consultant experience. By accessing this Website you are also agreeing to Rallyware’s Terms of Service and Privacy Policy. For more information on Rallyware’s terms please click the links provided or contact Rallyware at privacy@rallyware.com.

We use the payment services provided by PayPal, Inc. and all companies in which PayPal or its successor directly or indirectly from time to time owns or controls ("PayPal"). The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg

PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also accepts trustee functions and offers buyer protection services.

If you choose "PayPal" as payment option, we automatically transmit your data to PayPal. By selecting PayPal as payment option, you agree to the transfer of personal data required for payment processing. The data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, and other data if this is necessary for the payment processing.

PayPal is an independent controller and it processes personal data on its own behalf. To learn more about PayPal's data collection and use with respect to its payment services, please read the privacy notice at https://www.braintreepayments.com/de/legal/data-protection-addendum.

You may exercise your data subject rights in connection with the payment processing services with PayPal according to the instructions described in the Privacy Statement available at www.paypal.com.

With respect to the processing of payments and depending on the payment method chosen and available, we may also share your personal data with PayPal or any other involved payment provider.

We also partner with Facebook, Inc. and may transmit and receive certain data to fulfill certain transactions that occur on Instagram. To the extent that this Privacy Policy is inconsistent with the Facebook privacy and other policies, those policies will prevail with respect to such data and transactions. See * https://www.facebook.com/privacy/explanation.

AUTOMATICALLY COLLECTED INFORMATION

We also automatically collect the following non-personal information: the name of the domain and host from which you access the internet; the internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the internet address of the website from which you linked directly to our website. We use this information to monitor usage of our website. We also may collect certain information through cookies and similar tools as further described in the section below titled "Cookies, Web Beacons and Other Technologies by Advertisers."

CONSENT

By accessing the Website and/or providing your information, you acknowledge and agree that your information will be collected and used pursuant to the guidelines of this policy. You acknowledge that we may combine the information we collect from you with information we collect from other sources, both offline and online.

Any communications that you submit or post to an interactive feature such as a blog or message board may be viewable by other users of the Website. While we may remove the information about you, we assume no obligation to do so. We are not responsible for, nor can we guarantee protection of, any information you submit or post to the interactive features of the Website. Therefore, you acknowledge and understand you have no expectation of privacy in the content you submit to the Website's, whether or not it contains your private information.

When you create an account or log into our Website through a social media service or similar tool, such as through Facebook® or Twitter®, any information that these third party social media sites collect as a result of your use of those sign-in tools is subject to those respective entities' own privacy policies. If you sign-in to our Website using such third party sign-in tools, certain information from those third party websites or services will be shared with us. We will treat this information shared with us in accordance with this Privacy Policy.

CHILDREN UNDER THE AGE OF 13

This Website is a general audience website and we do not knowingly collect information from children under 13 years of age. If you are under 13, do not use or provide any information on the Website. If we learn that we have information of a child under the age of 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@pamperedchef.com.

 

SECURITY

Whether you place an order, create a profile or enter into a consultant agreement, we recognize the importance of maintaining the security of our customers' personal information. We use reasonable security measures, including physical, administrative, and technical safeguards to protect your personal information. Here are some examples of security measures we use to protect your personal information:

  • Passwords are required to access your online account and help to protect your account information. Please keep this password confidential.
  • Encryption technology, called Transport Layer Security (TLS), helps to protect personal information in certain areas of our websites during transport across the Internet. The presence of TLS encryption may be indicated by https in the browser URL or the image of a closed lock or solid key in the browser window. These indications may not be present in mobile services that use TLS.
  • For payment card information, we use secured networks, encryption or other protection of cardholder data, physical and technical access controls, monitoring and tests of security systems, and other information security practices to help to protect your information.

In addition, we use commercially reasonable measures to protect the customer data against unauthorized access. Unfortunately, however, no data transmission over the internet or stored on computer systems can be guaranteed to be 100% secure. As a result, while we strive to protect your information we do not guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. We are not responsible for the actions of unaffiliated third parties.

COOKIES, WEB BEACONS AND OTHER TECHNOLOGIES BY ADVERTISERS

As is true of most digital platforms, we and our third-party providers also collect information about your device, browsing actions and website usage patterns automatically when you visit or interact with our website, including log data (such as your internet protocol (IP) address, operating system, browser type, browser id, the URL you entered and the referring page/campaign, date/time of your visit, the time you spent on our services and any errors that may occur during your visit to our services), analytics data (such as the electronic path you take to our website, through our website and when exiting our website, as well as your usage and activity on our website) and location data (such as your general geographic location based on the log data we or our third-party providers collect).

We and our third-party providers may use (i) cookies or small data files that are stored on your computer and (ii) other, similar technologies, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively, “cookies”) to automatically collect this personal information. For example, our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to collect and view reports about the traffic on our online services. You can obtain more information on the use of Google Analytics by visiting Google’s privacy policy here and you can view Google’s currently available opt-out options here.

If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies.  Please note that doing so may negatively impact your experience using our website, as some features and offerings may not work properly or at all.  Depending on your device and operating system, you may not be able to delete or block all cookies. In addition, if you want to reject cookies across all your browsers and devices, you will need to do so on each browser on each device you actively use. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.

Please note certain of our third-party providers may directly collect personal information about your online activities over time and across different websites when you use our website for purposes of providing online behavioral or interest-based advertising services to third parties. We support the self-regulatory principles for online behavioral advertising (“Principles”) published by the Digital Advertising Alliance (“DAA”). These Principles allow you to exercise choice regarding the collection of information about your online activities over time and across third-party websites for online interest-based advertising purposes. More information about these Principles can be found at www.aboutads.info. If you want to opt out of receiving online interest-based advertisements on your internet browser from advertisers and third parties that participate in the DAA program and perform advertising-related services for us and our advertising partners, please follow the instructions at www.aboutads.info/choices, or http://www.networkadvertising.org/choices/ to place an opt-out cookie on your device indicating that you do not want to receive interest-based advertisements.  Opt-out cookies only work on the internet browser and device they are downloaded onto.  If you want to opt out of interest-based advertisements across all your browsers and devices, you will need to opt out on each browser on each device you actively use.  If you delete cookies on your device generally, you will need to opt out again.

If you want to opt out of receiving online interest-based advertisements on mobile apps, please follow the instructions at http://www.aboutads.info/appchoices.

Please note that when you opt out of receiving interest-based advertisements, this does not mean you will no longer see advertisements from us on our website or third-party websites.  It means that the online ads that you do see from DAA program participants should not be based on your interests.  We are not responsible for the effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs.  In addition, third parties may still use cookies to collect information about your use of our online services, including for analytics and fraud prevention as well as any other purpose permitted under the DAA’s Principles.

 

LINKING

Links to third party websites may be provided on this Website. We have not reviewed all linked third-party sites. We do not control and are not responsible for any of these websites and their content. We do not endorse or make any representations about such sites or any information or materials found there or any results that may be obtained from using them. Since we do not control these websites, we assume no responsibility for the privacy practices of such websites. We encourage you to review the privacy policies and terms of use posted on those, and all, third party websites.

EMPLOYMENT OPPORTUNITIES

We may post employment opportunities on the Website and/or invite users to submit resumes to it. If you choose to submit your name, contact information, resume and/or other personal information to us, you are authorizing us to use this information for all lawful and legitimate hiring and employment purposes. We also reserve the right, at our sole discretion, to forward the information you submit to any parents, subsidiaries and affiliates for legitimate business purposes. Nothing in this Privacy Policy, our Terms of Use or contained in the Website shall constitute a promise by us to interview, hire or employ any individual who submits information to us, nor shall anything in this Privacy Policy, the Terms of Use or contained in the Website constitute a promise that we will review any or all of the information submitted to us by users. We may combine employment application data with research tools and information from other sources.

We comply with the requirements of all applicable laws concerning equal employment opportunity. In the recruitment of employment there will be no unlawful discrimination on the basis of race, color, religion, sex (unless sex is a bona fide occupational requirement), age, national origin, disability, or any other basis prohibited by applicable law. We encourage all qualified applicants to apply.

SPECIAL NOTIFICATION FOR CALIFORNIA RESIDENTS REGARDING CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may be able to exercise additional rights granted by California law in relation to the Personal Information about you that we have collected (subject to certain limitations). For additional information concerning these rights, please review our additional California Specific Notice.

SPECIAL NOTIFICATION FOR NEVADA RESIDENTS

If you are a Nevada resident, Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To submit such a request, please contact us at privacy@pamperedchef.com, or by mail, Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101.

NON-UNITED STATES USERS

You acknowledge that we are principally located in the United States and, accordingly, your information may be transferred to, processed, analyzed, and stored in the United States. If you are located outside of the United States, the information you provide to us will be transferred to the United States whose laws may not provide the same level of protection for your personal information as your home country. In case you wish to verify which personal data is stored on your behalf, have it modified, corrected, or deleted, please contact us at  privacy@pamperedchef.com and explicitly describe your request. You may also contact us at the aforesaid email address and advise us not to use the information you shared with us. By using our web-site you consent to the adjudication of any disputes in the federal courts of, and in accordance with the laws of, the State of Illinois.

 

PRIVACY INQUIRES BY EU CITIZENS

We are committed to responding to your inquires and resolving complaints about this policy. EU citizens with inquiries or complaints regarding this Privacy Policy should contact us at privacy@pamperedchef.com, or by mail, Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101.

 

COMPLIANCE WITH CANADA'S ANTI-SPAM LEGISLATION ("CASL")

You may be asked to provide your Personal Information to opt-in to receive emails about our products, promotions, special offers and company updates. This consent is sought by The Pampered Chef, Ltd., One Pampered Chef Lane Addison, Il 60101. You can unsubscribe at any time from these commercial electronic messages by using the "unsubscribe link" located in the email, or by contacting us at privacy@pamperedchef.com, or by mail, The Pampered Chef, Ltd. Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101.

 

TRANSFER IN THE EVENT OF SALE OR CHANGE OF CONTROL

If the ownership of all or substantially all of The Pampered Chef's changes or we otherwise transfer assets relating to our business or from The Pampered Chef to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such case, unless permitted otherwise by applicable law, your information would remain subject to the promises made in the applicable Privacy Policy unless you agree differently.

 

NOTICES AND PROCEDURES FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. Pursuant to Title 17, United States Code, Section 512(c)(2) (the "DMCA"), notifications of claimed copyright infringement should be sent to the Service Provider's Designated Agent. Please send such notices to DMCA@pamperedchef.com or mail said notifications addressed to, Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101. Notices must comply with the Act and include substantially the following: (a) Your physical or electronic signature, (b) Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Website, a representative list of such works, (c) Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material, (d) Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address), (e) A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law, (f) A statement that the information in the written notice is accurate, and (g) A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner. If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your notice may not be effective.

 

CHANGES TO PRIVACY POLICY AND QUESTIONS

This Policy may be amended, from time to time. If we decide to change our Privacy Policy, we will post the revised policy here and update the "Revised" date at the top of the page. If we make material changes to how we treat your personal information, we will send notice by email to the email address specified in your account and/or post a notice on the website home page. You are responsible for ensuring we have an up to date active and deliverable email address for you and you are responsible to periodically review this Policy to check for any changes.

If you would like to access or modify the information that you provided to us or if you have questions about this Policy, please contact us at privacy@pamperedchef.com, or by mail addressed to, The Pampered Chef, Ltd. Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101. Kindly provide us with the means in which you would like us to use to respond to your inquiry.

 

 

For Residents of California

Last Updated: December 31, 2019

SCOPE OF DISCLOSURES

This additional California Notice (the “CA Notice”) supplements the information contained in our Privacy Policy  and applies solely to individual residents of the State of California (“consumers” or “you”).

This CA Notice provides additional information about how we collect, use, disclose and otherwise process personal information of individual residents of the State of California, either online or offline, within the scope of the California Consumer Privacy Act of 2018 (“CCPA”).

Unless otherwise expressly stated, all terms in this CA Notice have the same meaning as defined in our Privacy Policy or as otherwise defined in the CCPA. 

PERSONAL INFORMATION DISCLOSURES

When we use the term “personal information” in this CA Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

It does not include aggregated or anonymized deidentified information that is maintained in a form that is not capable of being associated with or linked to you.

Collection and Use of Personal Information

In the last 12 months, we have collected the following categories of personal information from the following sources of personal information for the following purposes, which reference the personal information, sources and purposes described in The Information We Collect and How We Use Your Information sections of our Privacy Policy :



Category of Personal Information Collected Categories of Sources Commercial or Business Purpose
Identifiers, such as first name, last name, and email address etc.
  • You
  • Your Device
  • Service Providers
  • Independent Consultant
  • Create, develop, operate, deliver and improve our products, services,
  • Fulfill your orders
  • Provide customer service
  • Receive feedback about order fulfillment process (damage, accuracy, backorders, etc.)
  • Enhance Independent Consultant Business
  • Detecting/Protecting against security events
  • Auditing consumer interaction & transactions
  • Direct marketing (phone, email, etc.)
California Customer Records (Cal. Civ. Code § 1798.80(e)) such as phone number, shipping address, and payment information etc.
  • You
  • Your Device
  • Service Providers
  • Independent Consultant
  • Create, develop, operate, deliver and improve our products, services,
  • Fulfill your orders
  • Provide customer service
  • Receive feedback about order fulfillment process (damage, accuracy, backorders, etc.)
  • Enhance Independent Consultant Business
  • Detecting/Protecting against security events
  • Auditing consumer interaction & transactions
  • Direct marketing (phone, email, etc.)
Protected Classification Characteristics, such as country of shipping address, disability accommodations for parties hosted by Independent Consultants.
  • You
  • Your Device
  • Service Providers
  • Independent Consultant
  • Create, develop, operate, deliver and improve our products, services,
  • Fulfill your orders
  • Provide customer service
  • Receive feedback about order fulfillment process (damage, accuracy, backorders, etc.)
  • Enhance Independent Consultant Business
  • Detecting/Protecting against security events
  • Auditing consumer interaction & transactions
  • Direct marketing (phone, email, etc.)
Commercial Information such as product purchased, the name of your independent consultant, order information etc.
  • You
  • Your Device
  • Service Providers
  • Independent Consultant
  • Create, develop, operate, deliver and improve our products, services,
  • Fulfill your orders
  • Provide customer service
  • Receive feedback about order fulfillment process (damage, accuracy, backorders, etc.)
  • Enhance Independent Consultant Business
  • Detecting/Protecting against security events
  • Auditing consumer interaction & transactions
  • Direct marketing (phone, email, etc.)
Internet/Network Information, such as username, password, website interaction, etc.
  • You
  • Service Providers
  • Your Device
  • Independent Consultant
  • Create, develop, operate, deliver and improve our products, services,
  • Provide customer service
  • Receive feedback about order fulfillment process (damage, accuracy, backorders, etc.)
  • Detecting/Protecting against security events
  • Auditing consumer interaction & transactions
  • Direct marketing (phone, email, etc.)
Geolocation Data, such as device shared location, and Wi-Fi connection location etc.
  • You
  • Service Providers
  • Your Device
  • Independent Consultant
  • Create, develop, operate, deliver and improve our products, services,
  • Provide customer service
  • Receive feedback about order fulfillment process (damage, accuracy, backorders, etc.)
  • Detecting/Protecting against security events
  • Auditing consumer interaction & transactions
  • Direct marketing (phone, email, etc.)


Disclosure of Personal Information

In the last 12 months, we have disclosed for a business purpose and sold the following categories of personal information, which reference the categories of personal information described above:



Category of Personal Information Disclosure for a Business Purpose Sold*
Identifiers  
California Customer Records (Cal. Civ. Code § 1798.80(e))
Protected Classification Characteristics
Commercial Information
Internet/Network Information
Geolocation Data


*Note about “Sales” of personal information: We do not and will not “sell” personal information as most people think of that term. However, we do utilize third-party partners and providers to engage in online analytics and advertising involving the collection of personal information, including Identifiers, Internet/Network Information, and Geolocation Data, directly from your browser or device through cookies or related technologies when you visit or interact with our online services or otherwise engage with us online. We use these third-party partners and providers to analyze and optimize our online services, provide more relevant content and ads to users of our online services and other third parties, and perform other services related to analytics or advertising consistent with these Disclosures and our Privacy Notice . These third-party businesses may use the information they collect directly from you for their own purposes in accordance with their own privacy notices, which may include using this information for services provided to other third parties, including other parties operating in advertising networks.

To the extent that these practices qualify as “sales” under the CCPA, you may have the right to opt out as described in the Your Privacy Rights  section below.

To Whom We Disclose Personal Information 

As described in the How We Share Personal Information section of the Privacy Policy , we share personal information within Pampered Chef and with a variety of recipients for business purposes.

In addition to the categories of recipients identified in the How We Share Personal Information section of the Privacy Policy, we disclose personal information to, or allow access to personal information by, the following categories of recipients:

  • Customer Service Vendors
  • Quality Assurance Vendors
  • Cloud Storage Providers
  • Payment and Auditing Processors
  • Security Safety Vendors and Service Providers
  • Advertising and Marketing Partners
 

 

 

 

YOUR CALIFORNIA PRIVACY RIGHTS

As a California resident, you may be able to exercise the following rights in relation to the Personal Information about you that we have collected (subject to certain limitations at law):



The Right to Know

You have the right to request any or all of the following information relating to the personal information we have collected about you or disclosed in the last 12 months, upon verification of your identity:

  • The specific pieces of personal information we have collected about you;
  • The categories of personal information we have collected about you;
  • The categories of sources of the personal information we have collected about you;
  • The categories of personal information that we have disclosed about you to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
  • The categories of personal information we have sold about you, and the categories of third parties to whom this information was sold; and

The business or commercial purposes for collecting or selling personal information about you.

The Right to Request Deletion You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions.
The Right to Opt Out The right to direct us not to sell personal information we have collected about you to third parties.
The Right to Non-Discrimination You have the right not to receive discriminatory treatment for exercising any of the rights described above. However, please note that if the exercise of the rights described above limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products or services or engage with you in the same manner.
“Shine the Light” California residents that have an established business relationship with us have rights to know how their information is disclosed to third parties for their direct marketing purposes under California’s “Shine the Light” law (Civ. Code § 1798.83).


How to Exercise Your Right to Know or Right to Deletion

To exercise your right to know and right to deletion, please submit a request by:

 

We will need to verify your identity before processing your request. In order to verify your identity, we will generally either require the successful login to your account or the matching of sufficient information you provide us to the information we maintain about you in our systems.  Although we try to limit the personal information collected in connection with a request to exercise the right to know and the right to deletion, certain requests may require us to obtain additional personal information from you. In certain circumstances, we may decline a request to exercise the right to know and right to deletion, particularly where we are unable to verify your identity.

How to Exercise Your Right to Opt Out

To the extent our third-party providers’ collection of information from visitors of our website constitutes a “sale” under the CCPA, you can access additional information about the choices and opt-out options you have in relation to those practices by clicking the following link to be brought to the Cookies, Web Beacons and Other Technologies by Advertisers section of our Privacy Policy:

Do Not Sell My Personal Information

Minors Under Age 16

Furthermore, we do not sell the personal information of consumers we know to be less than 16 years of age, unless we receive affirmative authorization (the “Right to Opt In”) from either the minor who is between 13 and 16 years of age, or the parent or guardian of a minor less than 13 years of age.

 “Shine the Light”  

Users who reside in California and have provided their personal information to us may request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes under California's "Shine the Light" law. Such requests must be submitted to us in writing at either the electronic mail address below or by mailing a request to: The Pampered Chef, Ltd. Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101. In your request, kindly advise us where we should send our response to. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2016 will receive information regarding 2015 sharing activities).

Authorized Agent

In certain circumstances, you are permitted to use an authorized agent to submit requests on your behalf where (i) you provide sufficient evidence to show that the requestor is an authorized agent with written permission to act on your behalf and (ii) you successfully verify your own identity with us.

FINANCIAL INCENTIVES

We do not offer any financial incentives in exchange for the retention or sale of personal information. If we do offer any financial incentives in the future, we will provide a summary of the incentive offered the categories of personal information implicated, how a consumer can opt-in and an explanation of why the financial incentive is permitted under the CCPA.

UPDATES TO THIS CALIFORNIA NOTICE

We will update this CA Notice from time to time. When we make changes to this CA Notice, we will change the "Last Updated" date at the beginning of this CA Notice. If we make material changes to this CA Notice, we will send notice by email to the email address specified in your account and post a notice on the website home page. All changes shall be effective from the date of publication unless otherwise provided in the notification.

MISCELLANEOUS

All waivers by The Pampered Chef shall be in writing and any waiver on one occasion is effective only in that instance and only for the purpose stated, and does not operate as a waiver on any future occasion. This Privacy Policy constitutes the sole and entire agreement of the parties with respect to the subject matter contained herein, and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter. This Privacy Policy is for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Privacy Policy This Privacy Policy shall be binding upon and shall inure to the benefit of the parties hereto and their respective permitted successors and permitted assigns.

QUESTIONS

If have questions about this CA Notice or our privacy practices, please contact us at privacy@pamperedchef.com, or by mail addressed to, The Pampered Chef, Ltd. Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101.